FAQ

ARE YOUR PRODUCTS REALLY HANDMADE?

YES!!  WE MAKE ALL OF OUR PRODUCTS WITH OUR OWN HANDS IN SMALL BATCHES WITH A WHOLE BUNCH OF ADDED LOVE.

 

DO YOU OFFER EXCHANGES OR RETURNS?

NO. WE DO NOT OFFER EXCHANGES OR RETURNS DUE TO THE PERSONAL NATURE OF OUR PRODUCTS.  IF YOU ARE COMPLETELY UNSATISFIED PLEASE CONTACT US  AT  ladylousoaps@gmail.com  AND WE WILL DO OUR BEST TO HELP YOU.

 

WHAT IS YOUR SHIPPING POLICY?

RIGHT NOW OUR LEAD TIME IS 3-5 DAYS.  THEN ON TO THE POST OFFICE. MOST PRODUCTS SHOULD ARRIVE IN 7-10 DAYS BARRING ANY UNFORESEEN CIRCUMSTANCES.

PLEASE NOTE:  ONCE YOUR PACKAGE LEAVES OUR FACILITY THE RESPONSIBILITY FOR THAT PACKAGE IS NOW IN THE HANDS OF USPS.

PLEASE MAKE SURE YOUR ADDRESS IS CORRECT.

 

DO YOU OFFER LOCAL DELIVERY?

NO.  WE DO OFFER LOCAL PICKUP.  PLEASE TEXT 303-264-9002 FOR LOCAL PICKUP AND WE CAN FIND A TIME THAT IS AGREEABLE TO ALL.